Twitter, Facebook, and LinkedIn, in my admittedly humble opinion, have always been the social media platforms that I get the most mileage out of. And out of all the ones I would probably deem “most useful” in a customer service type capacity, I would have to probably dub Twitter the winner. Apparently other businesses agree with me. There are quite a few big brands that have...
OK BGB’ers. Let’s chat. Or more accurately, let’s talk live chat. If you’re a business that utilizes this nifty sales tool, kudos to you. If you aren’t, why aren’t you? I’d love to know why you do or don’t in the comments below. BGB doesn’t (although that is always subject to change), largely because sales volume isn’t really large...
Sometimes it’s easy to forget one of the biggest factors driving your business’ success—customer satisfaction. I know, for shame right? However business owners sometimes get a bit of tunnel vision when it comes to their day-to-day operations. Gotta make that money honey! But keeping existing customers and attracting new ones is an ongoing process and one of the most important to boot...
This is a guest post courtesy of Miz Sue Fenton. If you’re feeling any kinda overwhelmed with your business and entrepreneurial shenanigans, it “may” be time to consider outsourcing. Just throwing it out there. 🙂 Please make Sue feel welcome in the comments below. If you run a business, you are likely to be (at least somewhat) familiar with outsourcing. Ie: contracting for...
Social media is here to stay folks. The platforms may change, processes may change, but it’s definitely not going anywhere. Unless of course we experience a sudden worldwide blackout, REVOLUTION style. (Tell me you get the reference!) But I digress. Some people, unfortunately for them, still tend to look at social media as a waste of time, or as merely a toy for young people. Some...
Happy Saturday BGB’ers! Here’s a little reading snack to brighten up your weekend consumption. It’s often said that social media is an outlet for natural conversations. If that’s the case, folks complaining about customer service was just bound to happen. Call it fate. Call it destiny. Call it a regular propensity to be a douche. You can even (sometimes) call it a truly...
Let’s face it folks—standing out and being an excellent and successful entrepreneur is harder than it sounds. I mean sure, it looks easy as pie on paper, but reality is often quite a bit different than what the textbooks tell you. Sure it sounds pretty awesome, and often is. No boss, no corporate culture, no need to put in 8 plus hours of work in a drab office every day, surrounded by snippy...
Photo by LawGeek Well, actually no. Social media is here and it’s changing the way we do things on a daily basis. But if Twitter, Facebook, Plurk and all those other social networking sites mushrooming up every nanosecond or so have that much power in the real world… We should all be running screaming in fear away from our laptops, computers and iPhones, right? Wrong. You see, the social media...
Cori (that's me!) is a wildly hire-able freelance writer as well as the creative brains and dubious brawn behind this blog you're reading right now, My Name is Cori, & Salt, Light, and Faith. Oh and you might also call her an author. Visit C.B. Stone Books for more.