Howdy BGB’ers… I know, you missed me. 😉  Unfortunately I’m still pretty sickly at the moment, can’t seem to shake it.  So big thanks to guest blogger Chris Hoole today for picking up my slack with this thought-provoking post on language, voice, and how it can affect your business success.  Ya’ll know what to do by now right?  Make him feel warm and welcome and all...
Communication Education- Don’t Take that Tone with Me!
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